Business Intelligence

    Services

    Business Intelligence (BI) technologies provide historical, current, and predictive views of business operations. Business Intelligence has become an integral need for any organization that wants to remain competitive in the market place and proactive in their decision making and performance monitoring. A Business Intelligence system includes several functions such as OLAP (Online Analytical Processing), Data Mining, Text Mining, Web Mining, Predictive Analytics, and Alerting & Notification. These functions allow organizations to gather, filter, dissect and learn from historical data to make fact based decisions. At OPEN TECHNOLOGY SOLUTIONS we are committed to helping our clients with their Business Intelligence needs. We help decision makers across a broad range of industries access better, relevant, and timely information.

    Discovery and Strategy

    Provides a rapid method for formulation of Business Intelligence vision, business case, functional architecture, and a benefits-based roadmap for delivery.

    Assessment

    Many organizations have already deployed Business Intelligence solutions that may not be fully optimized to meet business needs.  OPEN TECHNOLOGY SOLUTIONS’s adaptive assessment methodology highlights key areas of risk and defines specific mitigation steps to ensure alignment between business and technology needs and improve Return on Investment. Our methodology spans key environmental areas:

    • usability and overall fit with business needs
    • technical design that meets needs for scalability, reliability, and standards
    • information architecture that meets organization-wide analytical needs and adheres to best practices
    • sound development process

    Following the assessment of the impacts of closing gaps we offer development of an actionable roadmap for achieving the desired end-state.

    Business Intelligence Product Evaluation/Recommendation.

    Through research and development, OPEN TECHNOLOGY SOLUTIONS identifies the practical use of well-established and emerging BI technologies; we apply structured, consensus-based evaluation criteria to independently assess customer’s needs and business scenarios, recommend the right mix of products based on thorough trade-off analysis of the alternatives.

    Business Intelligence Technical Architecture

    OPEN TECHNOLOGY SOLUTIONS has extensive hands-on experience defining and implementing complete BI architectures that align to industry and customer-specific standards.

    Solution Implementation

    With OPEN TECHNOLOGY SOLUTIONS’s benefits-driven Business Intelligence methodology, we provide end-to-end project management and execution for designing and delivering solutions comprised of:

    • Data Warehouses and Data Marts
    • Extract, Transform and Load (ETL) processing
    • Analytic/OLAP Application Systems
    • Dashboards and Performance Measurement Systems
    • Balanced Scorecards Design
    • Real Time Alert Applications
    • Decision Support Systems

    Data Quality

    OPEN TECHNOLOGY SOLUTIONS data quality improvement services include data profiling and procedure design to improve data completeness, consistency, validity, relevancy, and accuracy.

    OPEN TECHNOLOGY SOLUTIONS partners with leading Business Intelligence software providers to develop business-enhancing analytic solutions for customers in a variety of industries. Our consultants have extensive experience in helping organizations consolidate the financials of recently merged businesses, streamline planning and budgeting processes, and correlate sales activities and results from disparate systems.

    Open Technology Solutions can build and deploy a comprehensive Business Intelligence solution tailored to your specific business needs to help you make knowledge-based business decisions that have a direct, dramatic impact on your business. Examples of such solutions include:

    • Calculate measures reflecting financial performance
    • Track Key Performance Indicators (KPIs) of your business
    • Evaluate measures having a direct impact on your customers
    • Assess measures reflecting the performance of key business processes

    OPEN TECHNOLOGY SOLUTIONS services focus on delivering tailored Business Intelligence solutions that help clients:

    • Improve decision making by capturing and aggregating the rich data held within software systems across the enterprise
    • Greater visibility of costs and opportunities throughout the organization, from line managers to executives
    • Improve productivity by establishing baselines and best practices
    • Reduce cost in maintaining and operating assets
    • Improve forecasts for budgeting purposes
    • Improve customer service and satisfaction
    • Better focus on KPIs and business intelligence analysis
    • More timely and accurate reporting
    • Better management of regulatory compliance
    • Improve assessments of potential risks